Member Services Specialist
SkyPoint Federal Credit Union SkyPoint Federal Credit Union Germantown, MD Germantown, MD Full-time Full-time $18.
95 - $22.
82 an hour $18.
95 - $22.
82 an hour 17 hours ago 17 hours ago 17 hours ago Thank you for considering the position of Member Services Representative.
We are looking for a friendly and motivated individual to join our team.
Duties:
Give prompt, efficient, and accurate service; processes all member transaction requests.
Open new membership and performs maintenance on accounts including IRAs and business accounts.
Council and educate members on financial matters and available products/services offered.
Use tack and experience-based knowledge to research and resolve member inquiries with professionalism.
Provide member technical assistance for online, mobile & telephone banking, Bill Payment, and other eServices.
Qualifications:
High school diploma or equivalent required Previous customer service experience preferred Excellent communication skills, both verbal and written Ability to work independently as well as part of a team Strong attention to detail and organizational skills Proficient in Microsoft Office Suite or similar software
Benefits:
Health insurance Retirement plan Paid time off We look forward to receiving your application.
Thank you for your interest in joining our team as a Member Services Representative.
Job Type:
Full-time Pay:
$18.
95 - $22.
82 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Germantown, MD 20874:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
95 - $22.
82 an hour $18.
95 - $22.
82 an hour 17 hours ago 17 hours ago 17 hours ago Thank you for considering the position of Member Services Representative.
We are looking for a friendly and motivated individual to join our team.
Duties:
Give prompt, efficient, and accurate service; processes all member transaction requests.
Open new membership and performs maintenance on accounts including IRAs and business accounts.
Council and educate members on financial matters and available products/services offered.
Use tack and experience-based knowledge to research and resolve member inquiries with professionalism.
Provide member technical assistance for online, mobile & telephone banking, Bill Payment, and other eServices.
Qualifications:
High school diploma or equivalent required Previous customer service experience preferred Excellent communication skills, both verbal and written Ability to work independently as well as part of a team Strong attention to detail and organizational skills Proficient in Microsoft Office Suite or similar software
Benefits:
Health insurance Retirement plan Paid time off We look forward to receiving your application.
Thank you for your interest in joining our team as a Member Services Representative.
Job Type:
Full-time Pay:
$18.
95 - $22.
82 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
In-person Ability to commute/relocate:
Germantown, MD 20874:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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