Customer Service Representative Community, Social Services & Nonprofit - Germantown, MD at Geebo

Customer Service Representative

3.
0 Quick Apply Full-time 3 hours ago Full Job Description As a Customer Service Representative, you are a key member of the team and represent Molly Maid on support calls.
You are responsible for handling service requests and customer complaints.
Exemplifying our code of values, you show respect and courtesy to all customers and employees.
You are self-motivated, energetic, and enjoy helping people.
You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Responsibilities:
Receive incoming calls in professional and courteous manner Schedule estimates & cleans Perform marketing functions to sell additional work and earn business Return customer calls, respond to customer complaints, and resolve breakage issues Perform administrative functions including data entry, payment processing, and supply inventory Assist with personnel management, including hiring and recruiting functions Perform other duties as needed which may include cross-training in related positions Available to work between the hours of 10AM-6AM, Monday to Friday Job Requirements:
Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently
Benefits:
Benefits package varies by locationWe are actively interviewing for this position - Apply today and our hiring manager will follow-up! All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area.
Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.

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